SMS Policy

This policy outlines the guidelines and procedures for sending and receiving SMS (Short Message Service) messages on behalf of KSH Fuel Products. We are committed to responsible and compliant SMS communication practices.

Consent

  • Opt-in:
    • We will only send SMS messages to individuals who have provided prior express written consent to receive them.
    • Consent will be obtained through clear and conspicuous methods, such as:
      • Online forms with explicit opt-in checkboxes.
      • Keyword opt-in via SMS.
    • We will maintain records of all opt-in consents.
  • Opt-out:
    • Recipients can opt-out of receiving SMS messages at any time by replying “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT.”
    • We will promptly honor all opt-out requests.
    • We will provide opt out instructions within our initial opt in message, and periodically within our sent messages.

3. Message Content

  • Our SMS messages will be relevant and informative.
  • We will avoid sending:
    • Spam or unsolicited messages.
    • Misleading or deceptive content.
    • Content that violates applicable laws or regulations.
    • Content pertaining to SHAFT(sex, hate, alcohol, firearms, tobacco) without proper age verification.
  • We will clearly identify KSH Fuel Products in our messages.

4. Message Frequency and Timing

  • We will adhere to reasonable message frequency.
  • We will respect quiet hours and generally avoid sending messages outside of 8:00 a.m. to 4:00 p.m. local time.

5. Data Privacy and Security

  • We will protect the privacy and security of recipient data in accordance with our privacy policy and applicable laws.
  • We will not share recipient phone numbers with unauthorized third parties. (See Privacy Policy)

6. Compliance

  • We will comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
  • We will regularly review and update this policy to ensure ongoing compliance.

7. Message and Data Rates

  • We will disclose that “Message and data rates may apply” within our opt in messaging.

8. Contact Information

  • For questions or concerns regarding this SMS policy, please contact:
    • KSH Fuel Products, (928) 680-6610, info@kshfuelproducts.com

9. Policy Updates

  • This policy may be updated from time to time. We will provide notice of any material changes.